What a Career in Human Resources all About
Human resources used to be called personnel because it dealt with persons. They did the hiring and firing. Changing the name offers a realistic insight into what the work entailed in a modern business encompasses because it suggests the resources held within people. It involves not only working with people but their skills and ability to be cooperative with colleagues and something of their personality. This is a responsible career which can aid or hinder the company if the work is not well done.
The work means finding individuals to fill vacancies in an organization, interviewing them, checking references and ensuring that they fit in and are comfortable in their surroundings when they are employed. The morale of a workforce can be an important element to its success. It might mean having to fire an employee too.
This job involves liking people. That sounds like a curious statement but if you like people you tend to observe them and their behavior. You are aware of them.
As a Human Resources professional you need to be able to assess the person you are interviewing for a job but also what their potential for the company might be. Eliciting unexpected skills which will be of benefit means asking the right questions during interviews. These are subtle skills.
Keeping an eye out for professionals working for other companies who might be of use to the business is useful, so networking is worth while. Head hunting is a specialist activity but can change the dynamics positively for the organization when the right person is found.
A Human Resource worker needs to be able to keep relevant records because they are involved in administering employee benefits. As a result, not only the basic information about an employee needs to be kept but also how they fit into the organizational system. When individuals feel they are not being given their worth their morale drops and they become less eager to work well.
While in a very large organization it is difficult to know everyone, being aware of other employees is beneficial. Being disciplined and orderly is essential, especially if the organization is a large one.
Human Resources specialists can help develop businesses
There will inevitably be some disputes between employees. Crises happen everywhere. Being able to sort these out without panicking is vital. The personality clashes which occur between managers and employees and between colleagues, requires an understanding of people. The issue might be merely a misinterpretation of how someone says something to feeling bullied. Most people misunderstand someone else at some time and brief discussion of feelings and what was actually said with a neutral person calms things down. Bullies emerge when they can and employees need somewhere to express their anxiety. Sexual harassment claims also need careful handling. Being able to listen to grumbles and sorting out whether they are reasonable, or just someone who is touchy complaining, and taking the appropriate action are part of the job. Tact and insight are necessary elements to the job.
Knowing something of the legal implications of contracts between the company and employees is important too.
There are times when a business flags. Morale drops and output is below normal. Here the human resource professional can offer advice to the management on how to boost morale and change the atmosphere. As a result human resource professionals have to be competent managers and know how to offer incentives and ideas to turn a poor situation into a good one. In other words how to use the people resources available to the best advantage.
A degree is not necessarily the entry requirement but majoring in Business Administration, Psychology and Behavioral Sciences are valuable assets. A degree in Social and Behavioral Sciences is useful. These days one can even get an degree in human resources by attending college online.
While many small firms cannot afford to hire a Human Resource professional full time, there are occasions when a business flounders. Here an experienced Human Resource professional can come in, listen to the issues and consider ways in which they might be solved. This can generate be a profitable consultancy fee. This cannot be a side line because working for a large organization is a full time job, but after a number of years experience being a consultant might be an option.
The profession of Human Resources can never be boring because the dynamics of working with people is always changing and there will always be challenges.