The hospitality and tourism industry is one of the fastest growing industries in the nation with hotels, motels, and restaurants remaining open 24 hours a day, seven days a week to meet the demands of our traveling society. According to the National Restaurant Association the food service industry employs more than 11.3 million workers. This makes the food service industry one of the leading generators of job growth. Subjects in a hotel management program include Food & Beverage Management, Guest Services, Lodging Operations, Financial Management, Human Resource Management, Marketing, Club and Resort Operations, and other areas critical to the success of hospitality professionals.

A major in hotel and restaurant management prepares students for professional careers in hospitality management by providing theory-based instruction and practical experience. Students need a liberal-general education, an understanding of business administration, specialized technical knowledge of hotel and foodservice management, and practical experience in the industry.

Hospitality Management SchoolsHotel Management Program Overview

A successful manager in the hospitality industry must exhibit many skills and command much specialized knowledge. A hospitality (hotel and restaurant) manager must be able to please guests. This requires a good working knowledge of hotel and restaurant operations. Students develop this knowledge through courses in commercial food preparation and service, hotel operation, foodservice systems, beverage operations, nutrition and computer science.

Basic business knowledge is another important element of successful hotel and restaurant operations. The program includes professional courses in management concepts, marketing, law, business finance, accounting and labor relations.

The hospitality industry also involves work with many different types of people. Hotel and restaurant managers must know how to supervise and motivate personnel so that they will provide customers with desired products and services. Courses in written and oral communication, humanities and social sciences help students develop these people skills.

The hospitality industry also involves work with many different types of people. Hotel and restaurant managers must know how to supervise and motivate personnel so that they will provide customers with desired products and services. Courses in written and oral communication, humanities and social sciences help students develop these people skills.

One of the main courses in a hotel management program is how to manage the front office of a hospitality business. Customer service is the center of this universe. But, the business is the core. You want to provide excellent customer service as long as it does not interfere with good business practices. Students learn that balance in this part of their training. They learn aspects of guest services at the same time as learning how a hospitality business works. They learn what is acceptable and what is not in this form of business. Other classes in a hotel management degree program include front desk operations, accounting, dealing with maintenance, handling security, event management. Students learn how to be leaders and supervise personnel in several departments. They learn how to give customer service while protecting the business’ integrity. They understand how to schedule personnel while keeping labor costs under control. These skills come with class work as well as real world experience.

Many hotel management colleges offer the chance to work in a hotel as part of their degree program. This offers students the opportunity to see how the real hospitality industry works. This real world experience is invaluable when it comes to determining your career path. It also looks great on anyone’s resume. Some students get job offers from the hotels where they completed an internship.

Graduate certifications and short courses also exist in hotel management for folks who don’t require a degree. The short courses take a few weeks to complete and normally award diplomas or certificates to attendees. Short courses offered may include Strategic Hospitality Management, Hospitality and Tourism, Hospitality and Catering Management, Food and Beverage Management, Hospitality Supervision and a wide range of other courses.

Hotel Management Career Opportunities

Graduates from hotel and restaurant management programs choose career opportunities ranging from management of elegant resort hotels to specialty restaurants. Related career titles:

Assistant manager
Banquet manger
Caterer
Conference coordinator
Convention services director
Food and beverage director
General manager
Marketing/promotions coordinator
Operations manager
Owner/operator
Personnel director
Purchasing manager
Sales director

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